A list of our Frequently Asked Questions including Shipping, Fertilisers and Grass Seed.
We also now have a dedicated page to answer any of your Turf Points questions.
We are always happy to help if our FAQ’s don’t answer your questions, and you can contact us here.
Use the buttons below for quick navigation of the FAQ's.
When will I know my product has been shipped?
You will receive an email with tracking details once your products have been dispatched.
How do I contact you?
Please use the LiveChat function at the bottom right-hand side of the webpage.
How do I know if the product is pre order only?
All pre-order products have a large red image stating the pre-order status and the estimated date the stock is due in. The estimated date can change in line with manufacturing timescales.
I cannot add a product or multiples of products to my basket?
If you are unable to add a product or multiples of a product, that will mean it is out of stock or there is not enough stock to fulfil your request. Try adding less of the product or please contact us on our LiveChat function to discuss further.
How much is shipping?
If your enquiry is regarding shipping charges, please add the products required to your basket and select estimate shipping whereby you can obtain shipping costs by providing your Post Code.
Do you offer next day shipping?
Next Day shipping is available for orders placed prior to 12 noon to allow goods to be shipped the same day.
What does ‘9-7-7’ mean? What Does ‘N-P-K’ mean?
On all bags of fertiliser - regardless of brand - the bag will always display an analysis. These analyses will vary on the grass plants requirements and also what time of the year the fertiliser will be used. The analysis is displayed by 3 numbers - these are called ‘major’ or ‘essential nutrients’ so, as an example, Sportsmaster Spring & Summer 9-7-7 contains:
9 – Nitrogen (N), which gives energy to the plant for growth. It is also part of the chlorophyll molecule which gives the grass it’s colour (‘green up’), and also is part of the process in creating food for photosynthesis.
7 – Phosphate (P), which stimulates root growth and helps with plant vigour especially in young growth. Phosphate is essential when over-seeding and renovating.
7 – Potassium (K), which assists the plant to build thicker cell walls. This helps make the plant less susceptible to disease and weather stresses such as cold and drought.
How do I know if the product is pre order only?
All pre-order products have a large red image stating the pre-order status and the estimated date the stock is due in. The estimated date can change in line with manufacturing timescales.
How much nitrogen is in 9-7-7?
The three numbers on the bag are percentages of the bag’s major nutrient content. So, in a 25kg bag, 9% is N (Nitrogen), therefore 2.25kg. P (Phospate) and K (Potassium) are both 7%, so 1.75kg each.
What does ‘MgO’ mean? What does it do?
‘ MgO’ is Magnesium Oxide and promotes plant health and early growth. It is also essential in the plant’s ability to metabolise nitrogen as well as chlorophyll synthesis, and helps turf utilise iron and Phosphate. Essentially, MgO helps with plant colour.
What does ‘CaO’ mean? What does it do?
‘CaO’ is Calcium Oxide and helps in plant cell division as well as cell wall formation. A good healthy cell wall helps in preventing disease, and also aids in the uptake and movement of other nutrients through the plant. It is very useful in summer, encouraging good respiration which aids with relieving heat stress.
What does ‘Fe’ mean? What does it do?
‘Fe’ is iron, which is essential in Chlorophyll production and so helps with plant colour. Iron is also a good element for combatting disease and so can be used as a first treatment for some fungal diseases.
Can my children/pets walk on the grass after I fertilise the lawn?
We recommend that after the lawn is fertilised that no one (including pets) walks on or uses it for at least 24 hours – ideally 72 hours – ensuring all granules have fully dispersed into the soil visually. Watering fertiliser in, or applying before rainfall, will help speed this process up.
How long before the fertiliser starts to take effect?
This will depend on which particular analysis of fertiliser you are using. This information will be on the product page, but in general you should expect to see some effects within a week of application.
Do you sell ‘Scotts’ fertiliser?
The brand Scotts changed its name to ICL a number of years ago. We offer a wide range of ICL products on our site.
What is the correct spreader setting for my Evergreen/Scotts/Earthway spreader?
All ICL fertilisers comes with full information for application rates as well as recommended ICL spreader settings. Settings for Evergreen, Earthway and other spreaders will be in the instruction booklet or can be found online.
How long does fertiliser last?
Standard or conventional granular fertilisers generally last for 6-8 weeks, whilst slow or controlled release fertilisers last anywhere from 2-9 months (depending on analysis). This information is on the product pages.
Do I need to water the grass after I apply the fertiliser?
For fertiliser, we advise to follow any guidance on the product bags directly.
Do you have a fertiliser that is ok to use on my borders as well as on my lawn?
ICL Landscaper Pro Universtar Balance 15-5-15 is perfect for this.
How much fertiliser do I need?
This is dependent on the area to be treated and the application rate. We’ve added helpful calculators on all fertiliser and grass seed product pages to let you know how much you’ll need.
Should I aerate before applying fertiliser?
It’s not necessary to aerate before fertilising.
What is the best annual lawn maintenance programme to follow?
The Landscaper Pro website contains some really useful information and programmes to follow for your lawn.
Can I cut my grass before/after I fertilise?
We would recommend the lawn is cut before applying and left for a week before applying fertiliser.
I have moss/weeds in my lawn, what is the best product to use to get rid of them?
Landscaper Pro Triple Action 14-0-5 is ideal for lawns, whilst Sportsmaster Renovator Pro is perfect for professional users only.
Can I apply weed killer at the same time as fertiliser?
You can just use a product like Landscaper Pro Triple Action 14-0-5 with does both jobs. If using liquid fertiliser then it is important to check the manufacturer’s tank mix recommendations first.
Will fertiliser damage my paving slabs?
Any analysis with iron (Fe) may stain paving slabs, so we would suggest either covering slabs or sweeping off quickly after spreading.
What spreader is best?
This is mainly budget dependent, but the ICL SR-2000 and AccuPro 2000 are superb and used at professional level.
What PPE do I need when applying fertiliser or weed killer?
Always check manufacturers guidelines but a minimum of gloves and boots for fertilisers, and rubber wellington boots, neoprene gloves and eye protection for weed killers.
Can I apply fertiliser and seed at the same time?
We wouldn’t recommend applying both fertiliser and seed in one application. However, you can seed then fertilise or vice versa, providing you allow a gap between each. When seeding and fertilising close together, ensure you use an appropriate fertiliser, for example a pre-seed fertiliser.
I’m thinking of buying grass seed, what is the best fertiliser to help it grow?
If you want to apply seed and fertiliser close together, then we would recommend using Sportsmaster Pre-Seeder 8-12-8.
Can I use my spreader to apply seed?
Most spreaders can be used to apply either seed or fertiliser, yes. Make sure the spreader is thoroughly clean and dry, and the settings are adjusted for the seeds.
How do I over-seed?
Generally speaking, the process you should follow is as below:
- Cut the grass
- Scarify or rake out
- Aerate if possible, with machine or garden fork
- Spread seed at recommended rate
- Apply top dressing
- Apply a suitable pre-seed fertiliser
How much topsoil do I need for my overseed?
Generally, you will need 2-3mm of top dressing over the area.
Do I need to water the grass after I apply the seed?
Grass seed will need to be watered regularly to make sure it germinates and then the seedlings are kept alive.
Should I aerate before applying seed?
Aerating before seeding is always preferable as it helps create the seedbed for the seed.
Can I apply Landscaper Pro Triple action 14-0-5 (Weed, Feed and Moss Killer) and seed at the same time?
No, as the iron in the product will damage seedlings.